Who We Are
Marte Home Inspections Inc ("we," "us," or "our") operates martehi.com and provides licensed home inspection services in Massachusetts and Rhode Island. You can reach us at info@martehi.com or (617) 959-1463.
Information We Collect
We collect information only when you voluntarily provide it by booking an inspection or contacting us directly. This may include:
- Full name
- Email address
- Phone number
- Property address for the inspection
- Preferred inspection date and time
- Any additional details you include in a message
We do not collect payment information directly. All payments are processed through our scheduling partner's secure system.
How We Use Your Information
We use the information you provide solely to:
- Schedule and confirm your home inspection appointment
- Contact you regarding your inspection or follow-up questions
- Send your completed inspection report
- Respond to inquiries you send us
- Send you a text message after your inspection inviting you to leave a review
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Text Messaging and Mobile Information
When you provide your mobile number to Marte Home Inspections Inc., you may receive SMS text messages related to your inspection. This includes appointment confirmations, a notification when your report is ready, and a single follow-up message inviting you to leave a review.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third-Party Services
Our website uses the following third-party services that may independently collect data:
- InspectionSupport — Our online scheduling system. When you book through our site, you interact with InspectionSupport's platform directly. Their privacy policy governs how they handle your booking data. Visit inspectionsupport.com for details.
- Google Fonts — We load fonts from Google's servers. Google may collect basic request data (IP address, browser type). See Google's Privacy Policy for details.
Cookies and Tracking
Marte Home Inspections does not use tracking cookies, analytics software, or advertising pixels on this website. We do not track your browsing behavior.
Data Retention
We retain your contact information only as long as necessary to fulfill your inspection and any related follow-up. If you'd like your information removed from our records, contact us at info@martehi.com and we will delete it promptly.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of your personal data
- Opt out of any future communications from us
To exercise any of these rights, email us at info@martehi.com.
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the effective date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this policy? Reach us at:
- Email: info@martehi.com
- Phone: (617) 959-1463